About Us

About Us

Who We Are

Committed to Well-being, Empowerment & Inclusive Care

At The London Care Group, we are passionate about delivering high-quality, person-centred care that truly makes a difference. Our approach is built on respect, empathy, and empowerment — placing each service user at the heart of everything we do.

We work closely with every individual from the outset, designing bespoke care packages tailored to their unique needs, goals, and preferences. Our mission is to support people in leading fulfilling lives, gaining independence, and integrating confidently into their communities through meaningful support and social inclusion.

Why You Should Choose Us?

Our Approach to Care

At The London Care Group, we believe great care begins with love, dignity, and respect.

Love & Care

We lead with compassion
At The London Care Group, Love & Care are the foundation of everything we do. Our teams build genuine, caring relationships with each resident, creating a warm, family-like environment where everyone feels safe, valued, and understood. We treat every individual with kindness, empathy, and respect—because true care is personal.

Supported Living

Independence with the right support
Our Supported Living services help individuals live fulfilling, independent lives in their own homes—with flexible support designed around their unique needs and goals. We help with daily life skills, social engagement, and accessing the community—enabling our residents to live confidently and safely on their own terms.

Personal Care

Dignified support for daily living
We offer sensitive and respectful support with everyday personal needs, including hygiene, grooming, dressing, and mealtimes. Our goal is to encourage independence while providing hands-on help when needed—always with privacy and dignity in mind. Our trained, professional staff deliver personal care that’s tailored, gentle, and empowering.

Our Purpose

The London Care Group was established to provide compassionate, reliable, and expert care for adults aged 18 and over who are living with:

  • Learning disabilities
  • Physical disabilities
  • Autism spectrum conditions
  • Mental health challenges
  • Complex needs and other conditions

What Our Residents, Their Families and professionals Say About Us

With Heartfelt Thanks – From Our Family We are deeply grateful to The London Care Group for the incredible care and support given to our son, especially after a difficult experience with a previous provider. The manager and her team showed unwavering patience, compassion, and dedication in helping him come out of isolation and re-engage with others. Thanks to their efforts, our son is now settling in, feeling safe, and beginning to thrive. It means the world to us as a family to see him making such positive progress. Thank you for making such a meaningful difference in his life. — With sincere appreciation, from our family

Parents of Resident

I’m truly grateful and so happy to see how well my son is doing — it's a real blessing to know that he’s now living in a thriving community with the right support and provision from The London Care Group. Making the move to TLCG was one of the best decisions I’ve made for him. The care, energy, and commitment shown by the manager and the entire staff team are truly commendable. Their dedication shines through in everything they do, and it means so much to our family. Thank you to the management and staff for all your incredible support. – A proud and thankful parent

Parents of Resident

We’re so grateful to The London Care Group for the care and dedication shown to our son. He’s now settled, thriving, and gaining confidence — even taking the local bus for the first time. The team’s patience and support have made a real difference in his life. Thank you for helping him feel at home and for all you continue to do. – Our Family

Parents of Resident

We are incredibly thankful for the outstanding care and support our son has received at The London Care Group. He is always well-groomed, happy, and comfortable — a true reflection of the team’s dedication to personal care and dignity. He really enjoys the healthy, varied meals and has become more confident socially, forming friendships and engaging in group activities. It brings us great comfort knowing he lives in a clean, well-maintained, and nurturing environment. Thank you to the manager and the entire staff team for creating such a positive space where our son can thrive. Your commitment and compassion mean the world to our family.

Parents of Resident

I’ve now had the opportunity to review the records this morning, and I want to extend my sincere compliments to you and your team for the brilliant work you are evidencing with the service user. The documentation is extremely detailed and provides a clear picture of the service user’s day-to-day needs and behaviours. It is evident that you are not only providing high-quality care but are also actively promoting independence, supporting the development of life skills, and preparing the service user for a more independent future in adulthood. Your commitment and professionalism are greatly appreciated.

Professionals

London Care Group feels like a family, Whether you’re working there, visiting there or living there. I think we’d all agree.

Professionals Kyle Williams

The London Care Group

020 3719 3491

+44 7378 888404

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